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Why redundancy is key in mass notification / emergency communications

May 14, 2013
Author: Tom LeBlanc
Source: Commercial Integrator

University students spend an almost comical amount of time interacting with their cell phones, but counting on that stereotype could be a grave error for emergency planners.

One of the most important features of an effective MNEC (mass notification emergency communication) system for any organization, including colleges, is redundancy, says Michael J. Mulhare, director of emergency management at Virginia Tech since 2009.

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Both texts and emails can take longer than most people think, especially in an MNEC situation when a message is being sent to a mass audience.

“When you’re sending out thousands of emails or texts at once, they go into a queue, and are delivered one by one when the bandwidth is available,” Kurtzrock says. “Consider that, if there is a tornado warning or a hazmat leak, you may have 10 minutes to take shelter or evacuate, and if there is a shooter, you may have 10 or 20 seconds to get behind a locked door or get away.”

Read the full article here.